Hotel Bed Linen: Why Clean Matters
When you own your own business, it is crucial to be sure you have clean and quality bed linen. There are steps you can take to ensure you and your staff provide the top quality linen to your guests.
The linen in a hotel room can make or break the atmosphere. A guest can feel cosy and feel like they are at a “home away from home” if the setting is just right. If the linen is off and doesn’t look cosy, chances are they won’t adapt to the atmosphere and they may never return or give your hotel a good recommendation.
If you want your guests to get a good night sleep, you must have quality linen. Be sure the linen smells fresh and is always clean. If a guest gets a good night sleep, chances are they are going to return.
Before you make a purchase on Stalbridge hotel bed linen., be sure to read the labels. Just because something is priced high doesn’t mean it is going to have the quality that it needs for it to be comforting to your guest. Not to mention, you must make sure that you can put the linen in the washer and dryer that you already have. Certain bed linens need to be dry-cleaned or washed a certain way.
You must take bed linens out of the dryer as soon as the dryer shuts off. They have to be folded right away. If the linen happens to be wrinkled, you can throw them back in with a washcloth for another 10 minutes. If the linen over dries, it is not going to be satisfying or set the atmosphere for the guest.
Wash in Hot Water
To ensure proper cleaning, the linen must be washed in hot water. This is crucial, especially at a hotel because there are multiple people who sleep in the beds. There must be no bacteria, etc. left and the hot water will make sure of that. Be sure to wash on the delicate cycle as well to ensure the linens keep their quality.
Some people may think of linen as just linen, but those people probably aren’t very successful. When you own and operate a hotel, you must care about the guests’ stay. If you don’t, chances are they won’t be back. When a guest walks into a hotel room, the first thing they see is the linen. That is what most people think about when they even mention a hotel. They always look forward to that comfortable bed with those white, clean sheets. If your hotel is lacking that type of quality, you’re going to lose service. The linen must be wrinkle free, clean, and cosy.
Don’t Forget the Pillows
When you are trying to find that perfect linen for your hotel rooms, don’t forget about the pillows. You will need clean and quality pillows, as well as pillowcases. It is not just the sheets that need to be washed when it comes to quality bed linen; it’s the pillows as well. You want to be sure that your guests are getting quality sleep. Try finding pillows that are great for the neck, and that will allow your guests to have a great night’s rest where they will want to keep returning.
Why Customer Service Matters
Sure, you can have great, quality linen, but what if there isn’t good customer service? It’s never about just one thing when you own a hotel. You can’t have great linen and bad customer service, or even vice versa. You must connect with your guests. Check in on them and be sure they are comfortable. Ask them if they need extra bed linen, pillows, etc. Ask them when they would like their linen clean. You should never assume a time you think they would want to be up and have you coming in. When you connect with your guests like that, you are creating trusted service. They know you genuinely care, and they will want to go back repeatedly, especially for that type of treatment.
Purchase from a Trusted Source
When you do need to purchase new linen, be sure you are purchasing it from a trusted source. Do not just buy from anyone. Remember that just because the prices are high, it doesn’t mean the product is good. Sometimes less expensive is even better. Always ask questions and read the fine print or tags before purchasing. Read reviews and ask for references before you commit to placing an order with a place. You want to be sure that you are receiving quality for your guests. After all, it will be them sleeping on it, and they will judge your hotel by it.
Dress it Up
Don’t forget to dress up the room a bit. Of course, you don’t want to over-do it. You can add some light colours, such as a photo or even some flowers to the room. Remember, the key is to make it as cosy as possible. You want them to feel like they can treat this place as if it were their home while they stay. Natural light is a plus as well.
Think about the times you have stayed in a hotel. Was there anything you would have liked to change? If so, think about your hotel – is yours lacking the same thing? Maybe it is time for a change. There are professionals you can add to your team as well. Never settle for the second best when it comes to linen or staff. Everyone must be on the same page when it comes to the guest’s satisfaction and comfort. Dressing the room up with light, but eye-catching decorations, as well as adding quality linen, will enhance your chances of having guests return. Don’t forget about the customer service as well. Any possible way that you can help the guest will allow them to trust you and your business. If you want to gain more business by word of mouth, give your guests an experience they will not forget.